BIM

Privacy Policy

This Privacy Policy applies to BIM Africa, operated by Brand Image Marketer Ltd (“we,” “our,” or “us”), including our primary website bim.africa and all subdomains, such as quotation.bim.africa (the “Sites”). We respect your privacy and are committed to protecting your personal information in compliance with the Mauritius Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We only collect the minimum personal data necessary to provide our services and quotations. This may include:

  • Contact Information: Full name, company name, email address, phone number, and country.
  • Quotation Tool Data: Information you provide through our instant quotation tool at quotation.bim.africa to generate tailored estimates.
  • Cookies & Analytics: Limited data (e.g., browser type, device type, session activity) collected via cookies and analytics tools to improve user experience and website performance. We do not collect IP addresses or unnecessary technical data beyond what is essential.

2. How We Use Your Information

  • We process your data to:
  • Provide instant quotations and follow up with tailored proposals.
  • Deliver our services, including but not limited to Website Design & Development, Maintenance, Cybersecurity & Threat Management, and Digital Support Outsourcing.
  • Improve our Sites, user experience, and marketing effectiveness.
  • Comply with legal and regulatory obligations.

3. How We Protect Your Data

  • SSL encryption on all Sites and tools.
  • GDPR-compliant data handling and storage.
  • Access to personal data is strictly limited to authorized personnel.
  • Your data is never sold or shared with third parties.

4. Cookies

Our Sites use cookies and similar technologies to:

  • Improve user experience.
  • Analyze traffic and performance.
  • Optimize marketing campaigns.

You may disable or manage cookies in your browser settings.

5. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

6. Your Rights

Depending on your jurisdiction (including Mauritius and the EU), you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

Requests can be made by contacting us at legal@bim.africa.

7. Third-Party Services

We may use secure third-party providers (e.g., analytics, email tools) strictly for operational purposes. They are contractually bound to protect your information.

8. Updates to Policy

We may update this Privacy Policy to reflect changes in regulations, technology, or business practices. The updated version will always be available on bim.africa.

9. Contact Us

For any privacy-related concerns:

Email: legal@bim.africa